Shipping Policy
What is your Shipping policy?
We ship to any state in the US. We have a flat rate shipping fee of $15 for orders under $200. Orders over $200 receive free shipping. We ship via UPS/FedEx ground service. If you need a product more quickly, please contact our customer service team to discuss expedited shipping. At this time, we are unable to ship to Canada or Puerto Rico.
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What is the shipping charge?
For orders under $200, we charge a flat rate of $15 when shipping within the US. Orders shipped to Hawaii and Alaska are billed a flat fee of $50 on any order. This $50 fee is in addition to the $15 fee for orders under $200.
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Disclaimer
- We cannot be held responsible for missing deliveries once
Fedex or UPS indicates that the shipment has been delivered.
- We are only able to ship UPS or FedEx. We cannot ship USPS at this time.
- We cannot be responsible for delays in shipping due to invalid delivery address entries. Please no P.O. Boxes.
- If you return an order that was shipped via expedited delivery at your request (meaning Overnight, 2nd day air, or 3rd day air), the expedited shipping fee will not be refunded.
- Some fixtures are too large to ship via UPS or FedEx. These items must ship freight truck. Any item/order shipped via truck is not eligible for expedited shipping or our Quick Delivery guarantee. Truck shipments generally take 2-3 weeks for delivery.
- If you would
like your order to be shipped with a signature required, please note
that request in the comments section on your order. Orders are not shipped with Signature Service unless requested or UPS/FedEx requires it for your area.
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